EMHS partners with individuals and communities to improve health and well‑being by providing high quality, cost effective services.

Welcome to the EMHS 2016 Annual Report to the community.

Every day the more than 11,000 EMHS employees across Maine inspire us through their hard work and commitment to their communities. Our teams of providers, working collaboratively with the patient and other community-based organizations, tirelessly help to assure Maine people receive the best care at the highest quality, close to home. It’s what Maine people deserve and it is what we strive to do—every day. Although we can’t share every amazing act of kindness or technological advancement, this report shares a handful of stories from this past year that we are proud to share with you. We hope you enjoy these stories and they also make you proud to call Maine home.

Start Your Journey Here

Oh, the places we will go!

Oh, the Places We Will Go! As parents and grandparents we know well the wit and wisdom of New England’s own Theodor Geisel, better known as Dr. Seuss. He reminds us, “... the things you can find, if you don’t stay behind!” Dr. Seuss teaches us that innovation, leadership, and curiosity are noble traits that take us far in life. As leaders, we carry these lessons with us today. EMHS tirelessly seeks opportunities to innovate delivery of care by challenging the status quo and pushing our organization to fearlessly exceed expectations in today’s ever-evolving healthcare landscape.

When taking a look back at 2016, we celebrate the amazing work being done across EMHS. Here, leaders come in all forms and nowhere is it more evident than in our 2016 Annual Report. Within these pages, you will meet some ‘Girls on the Run’ in Hancock County who are joyful, healthy, and confident; a family that welcomed a new baby and was grateful for excellent Neonatal Intensive Care; and a homecare nurse who travels thousands of miles each year to care for her patients. You will also learn how EMHS is collaborating with our communities on core concerns, such as food insecurity and overcoming Maine’s opioid epidemic, and about the continued advancement of our population health efforts. Finally, as a proud Maine company, EMHS was pleased to be a part of the Acadia National Park Centennial; we share a look at our participation in the celebration.

We are proud to be a leader in this dynamic healthcare world. EMHS continues to embrace today’s challenges all the while reflecting on how we can use our resources to create outstanding experiences for our customers and help shape vibrant, healthy communities. We have a lot of work ahead of us in 2017, or, to paraphrase Dr. Seuss, “You’re off to great places! You’re off and away!”

M. Michelle Hood, FACHE
EMHS President and CEO

Evelyn S. Silver, PhD
EMHS Board Chair

EMHS tirelessly seeks opportunities to innovate delivery of care by challenging the status-quo and pushing our organization to fearlessly exceed expectations in today’s ever-evolving healthcare landscape.

EMHS financials

Total community benefit

Acadia Hospital $14,055,816
Blue Hill Memorial Hospital $5,924,444
Charles A. Dean Memorial Hospital $2,231,010
Eastern Maine Healthcare System $2,445,915
Eastern Maine Medical Center $89,280,406
Inland Hospital $8,097,589
Maine Coast Memorial Hospital $11,869,495
Mercy Hospital $45,563,240
Sebasticook Valley Health $2,555,995
The Aroostook Medical Center $19,092,063
VNA Home Health Hospice $1,446,642

Total community investment by category

Community Health Improvement Services $3,776,388
Health Professions Education $2,557,205
Subsidized Health Services $729
Research $2,650,258
Cash and In-Kind Contributions $435,889
Community Building Activities $730,944
Community Benefit Operations $1,524,186
Traditional Charity Care $29,053,327
Unrecoverable Interest Cost on funds used to subsidize state MaineCare/Medicaid underpayment on $32.7M $1,456,773
Unpaid cost of public programs:
Medicaid $59,252,997
Medicare $101,137,157
Total Systemwide $202,575,853

Consolidated balance sheet

Years Ended September 24, 2016 and September 26, 2015
(in thousands of dollars)

Assets 2016 2015
Total current assets $409,713 $393,383
Assets limited as to use: Capital replacement and other designated uses 283,041 287,182
Self insurance funds and other trusts 222,652 116,502
Donor restricted gifts 82,005 73,277
Total assets limited as to use 587,698 476,961
Property and equipment, net 685,938 615,489
Amounts due from State of Maine (Medicaid) 26,763 16,602
Other long-term assets Total assets 23,502 23,014
Total assets $1,733,614 $1,525,449


Liabilities 2016 2015
Total current liabilities $234,467 $285,135
Accrued post-employment benefits 198,230 179,153
Long-term debt 556,030 345,955
Other long-term liabilities 35,446 35,861
Total liabilities 1,024,173 846,104
Total net assets 709,441 679,345
Total liabilities and net assets $1,733,614 $1,525,449

Consolidated statements of operation

Years Ended September 24, 2016 and September 26, 2015
(in thousands of dollars)

2016 2015
Net operating revenue$1,523,941$1,374,967
Operating expenses:
Salaries and employee benefits
917,149820,197
Supplies and other641,064560,456
Total expenses1,558,2131,380,653
Income from operations(34,272)(5,686)
Investment gains and losses8,3923,873
Contribution received in acquisition36,844
Excess of revenue over expenses before discontinued operations10,964(1,813)
Discontinued operations
Excess of revenue over expenses before noncontrolling interest10,964(1,813)
Noncontrolling interest(368)(213)
Excess of revenue over expenses$10,596$(2,026)
Operating margin-2.25%-0.41%
Total margin0.68%-0.15%
Reinvestment in clinical equipment, technological advancements, and facilities$131,137$119,609

EMHS continues to embrace today’s challenges all the while reflecting on how we can use our resources to create outstanding experiences for our customers and help shape vibrant, healthy communities.

What
We Do

635,362
Primary Care Practice Visits

32,491 Admissions

3,439
Births

141,245
ER Visits

68,272 Imaging Tests

35,001
Inpatient and Outpatient Surgeries

390
Heart Surgeries

274,752 Hospice and Telehealth Home Health Visits

Who
We Are

8 Integrated Physician Organizations

93% of Maine’s population is in the EMHS service area

11,696 Employees

685 Long-term Care Beds

5 Emergency Transport Members

39 Primary Care Locations

9 Hospitals

EMHS Foundation Contribution Report (FY’16)

Gifts Amount
Capital/Construction 599 $7,623,252
Clinical/Patient Services 8487 $1,831,640
Community Wellness 208 $59,937
Education 103 $233,613
Enrichment 589 $48,290
Greatest Need 7370 $3,022,053
Patient Assistance 822 $262,804
Research 270 $257,031
Endowment and Other 489 $1,569,861
Grand Total 18,937 $14,908,481

LifeFlight: EMHS and
Central Maine Healthcare

Helicopter Air
Transports: 1280

Traumatic Injury
Transports: 330

Number of Towns
Responded: 116

Fixed Wing
Air Transports: 179

Total Scene
Calls: 241

Ground
Transports: 265

Joint Ventures

  • County Physical Therapy, LLC
  • LifeFlight of Maine, LLC
  • New Century Healthcare, LLC
  • Rosscare Nursing Homes, Inc.
  • Advanced Collections Services, LLC
  • MedComm, LLC
  • Uniship Courier Services, LLC
  • Penobscot Logistics Solutions, LLC
  • Hancock Community Health, LLC

I am very proud of the work that EMHS clinicians provide to our patients. As a VNA nurse, I am committed to our mission and impressed with EMHS' commitment to improve the health and well-being of our communities by providing high quality, cost effective services. By sharing clinical best practices statewide, we are enhancing the performance of all our organizations. I am very passionate about my specialties and my patients can clearly see and feel that. One of my goals is to share my specialties with other clinicians throughout the state and together develop the highest level standards of care—it may take a lot of determination, but I believe in VNA and EMHS and the compassion and excellence in care that we are delivering to our patients every day throughout Maine.

Stephanie Legare, BSN, RN, CWOCN
VNA Home Health Hospice

EMHS members

EMHS is an integrated health delivery system serving the state of Maine with nine acute-care, medical-surgical hospitals, a freestanding psychiatric hospital, primary and specialty care physician practices, long-term care and home health and hospice, and ground and air emergency transport services. Click on each number to see what EMHS services are located where in Maine.

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